Privacy Policy

1. Introduction

Welcome to the official website of Guangzhou Tianya Amusement Equipment Co., Ltd. We are committed to protecting the privacy and security of our business-to-business (B2B) clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services to purchase amusement equipment.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the site.

2. Information We Collect

In the context of our B2B operations, we collect information that helps us provide you with accurate quotations, product details, and global shipping logistics.

A. Personal & Business Information

When you request a quote, fill out a contact form, or communicate with us, we may collect:

  • Contact Details: Full name, email address, phone number, and WeChat/WhatsApp IDs.
  • Business Information: Company name, job title, company website, and physical business address (for shipping and installation purposes).
  • Project Details: Floor plans, site dimensions, and budget requirements submitted for customized equipment design.

B. Automatically Collected Information

When you navigate our website, our servers automatically record standard technical data, including:

  • IP addresses, browser types, and operating systems.
  • Pages viewed, time spent on the site, and referring websites.
  • Device information (mobile or desktop).

3. How We Use Your Information

We do not collect data for consumer profiling. We use your data strictly for legitimate business purposes:

  1. To Fulfill Requests: To process your “Request Quote” submissions and provide customized 3D designs and pricing for amusement parks.
  2. Order Processing & Logistics: To coordinate manufacturing, arrange international freight, and handle customs documentation.
  3. Communication: To send you technical specifications, factory inspection videos, certification documents (ISO/CE), and customer support messages.
  4. Website Improvement: To analyze user behavior and improve our website’s user experience.

4. How We Share Your Information

We do not sell, rent, or trade your personal or business information to third parties. We only share your information in the following limited circumstances:

  • Logistics & Shipping Partners: We share necessary details (address, contact name) with international freight forwarders, shipping lines, and customs brokers to deliver your equipment.
  • Legal Compliance: We may disclose information if required by law, international trade regulations, or in response to valid requests by public authorities.

5. International Data Transfers

As a manufacturer based in Guangzhou, China, the information we collect is transferred to, stored, and processed in China. By submitting your information to us, you consent to this transfer. We ensure that appropriate safeguards are in place to protect your data in accordance with international B2B standards.

6. Cookies and Tracking Technologies

We use functional and analytical cookies to ensure our website functions correctly and to understand how visitors interact with our content. You can set your browser to refuse all or some browser cookies, but doing so may affect your ability to use certain features of our website.

7. Your Data Protection Rights (GDPR & Global Standards)

Depending on your location (such as the European Economic Area), you may have the following rights regarding your personal data:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You can request that we correct any information you believe is inaccurate.
  • The Right to Erasure: You can request that we erase your personal data, under certain conditions.
  • The Right to Opt-Out: You can unsubscribe from our B2B marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

8. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact our international sales team at:

Guangzhou Tianya Amusement Equipment Co., Ltd.

  •  Email:Chun1802727@163.com
  • Phone/WhatsApp: +86 18027273982
  • Location: Guangzhou, China